Click. Cart. Garden.
Browse our curated catalog, check your zip for delivery or shipping, and get premium plants to your door in just a few clicks.
Place Your Order
Select your sizes, save your info for checkout, and relax, we’ll take care of getting your plants to you.
Handled by Plant Pros
From local delivery to nationwide shipping, every plant arrives healthy, stable, and ready to thrive.
Ordering & Account Management
Can I add items to my order after placing it?
Please let us know promptly if you’d like to add items, and we can often accommodate changes. In some cases additional items might have to come on a separate delivery.
Can I pick up my order instead of having it delivered?
Our nurseries are not open to the public, and we normally don't offer pickup options. However, if delivery is not available in your area please call us 888-444-1126
How do I check my order status?
If you haven't received an update on your order, please contact us via email or call 888-444-1126 (Press #1) and an associate will be happy to assist you.
Why create an account with Plants Express?
- Order tracking: Monitor the status of your plant deliveries
- Quick checkout: Save your delivery information for faster purchases
- Order history: Easily reorder your favorite plants
- Create wishlists: Save plants you love for future purchases
- Project planning: Build collections of favorite plants for large landscaping projects
- Special offers: Get access to member-only discounts and early sale notifications
Plant care reminders: Receive customized care tips for your purchased plants
Having trouble accessing your account?
We've made managing your Plants Express account simple and secure. If you're experiencing login difficulties, here's how to quickly regain access:
Step 1: Verify your email address
- Ensure you're using the exact email address used during registration
- Check for typos or auto-fill errors in the email field
- Remember that email addresses are case-sensitive in some browsers
Step 2: Reset your password if needed
- Click the "Forgot Password" link on the login page
- Enter your registered email address
- Check your inbox for password reset instructions
- Select a strong, new password you'll remember
Step 3: Still need assistance? Our dedicated customer support team is ready to help you resolve any persistent login issues through live chat, email, or phone support.
Pro tip: Once you're logged in, save your login details securely in your browser or password manager to ensure seamless access to your account for future plant shopping!
Shipping, Delivery, Plants & Product Info
What is the cost of delivery?
Delivery & Shipping
California truck delivery is $69.95 in standard-delivery ZIP codes and $99.95 in extended-delivery ZIP codes.
A minimum order of $299 is required to qualify for truck delivery.
Packaged shipping within California or nationwide starts at $29.95.
How soon will my order arrive?
Delivery & Shipping Timing
Most orders arrive within 5–10 business days.
Need a specific delivery date? Contact us at 888-444-1126 or sales@plantsexpress.com and we’ll coordinate it with you.
How will my plants arrive?
In our California delivery areas we deliver on our own fleet of trucks and vans, so your plants arrive unboxed and ready to go in the ground. Large trees are set down as close to your property as we can safely manage, usually your driveway; have a dolly and a helping hand ready for final placement. Everywhere else, and for smaller California orders, plants travel in our custom plant-safe packaging, built to keep them healthy and stable in transit.
Are there special considerations for large trees (25 gallon or 24" box)?
Yes. These trees are large, heavy, and require proper handling.
In California, they are delivered by our team using enclosed box trucks with liftgate support. We place them as close to your property as safely possible, usually in your driveway.
For final placement, we recommend having a dolly and additional help ready.
Can you help me select plants for my garden?
Yes! Email your plant list to sales@plantsexpress.com or call 888-444-1126 for recommendations.
Do you sell citrus trees?
Yes, though California regulations restrict delivery to certain areas. Contact us for availability.
Can I request plants not listed on your website?
Yes! Contact us about sourcing specific plants not found on our site.
Are there plants you can't ship to my state?
Yes. All 15 and 25 gallon plants, our flats, and soil travel by truck and are available only for delivery to eligible California addresses on orders of $299 or more.
Everything else — most 1 and 5 gallon plants — ships nationwide from $29.95. If something in your cart can't reach your address, we'll tell you before you pay.
Pricing, Returns & Support
Do you offer discounts for wholesale accounts?
Yes, please call our team to discuss.
Why isn't my coupon code working at checkout?
If you're experiencing difficulties with a coupon code, there could be several reasons:
- Expiration: Some codes have specific time limits
- Usage limits: Certain promotions can only be used once per customer
- Minimum purchase: Some discounts require meeting a minimum order value.
For immediate assistance with your coupon code, please contact our customer service team with the code you're attempting to use.
What is the Plants Express Guarantee?
Our commitment to our customers is to deliver healthy, high quality plants. Occasionally we will fall short of this standard, usually due to damage while in transit. For your protection, we offer a 100% money back guarantee if plants arrive dead, unhealthy, or poor quality. In this instance, please notify us within 24 hours and include photos.
Can I cancel or change my order?
You can cancel within 24 hours of placing your order.
Email sales@plantsexpress.com with your order number in the subject line. After 24 hours a 20% restocking fee applies, and once an order is out for delivery or has shipped it can no longer be cancelled.
To add items, contact us promptly; we can often accommodate it, though extra items may arrive on a separate delivery.
