We deliver to your area — Shop Now!

Your Zip Code: (change zip code)

Why Do We Ask For Location?

Currently we only deliver in California with our own trucks and vans.

What’s your ZIP code?

Your zip code is outside of our normal delivery area. Please contact us about special delivery options at 888-444-1126 or chat or email us

Unfortunately, we do not currently offer delivery to your area, but we will be expanding there soon. Sign up below to get notified when our beautiful plants become available.

Your Growing Zone:

Sign Up to be alerted when we offer delivery to your area

Thank you for subscribing

We deliver to your area — Shop Now!

Your Zip Code: (change zip code)

Why Do We Ask For Location?

Currently we only deliver in California with our own trucks and vans.

What’s your ZIP code?

Your zip code is outside of our normal delivery area. Please contact us about special delivery options at 888-444-1126 or chat or email us

Unfortunately, we do not currently offer delivery to your area, but we will be expanding there soon. Sign up below to get notified when our beautiful plants become available.

Your Growing Zone:

Sign Up to be alerted when we offer delivery to your area

Thank you for subscribing

Sale Citrus & Fruit Evergreen & Privacy Flowering Trees Shrubs Shade Trees Perennials Succulents & Cacti Grasses Vines & Climbing Groundcovers

Frequently Asked Questions

  • Click. Cart. Garden.

    Browse our curated catalog, check your zip for delivery, and add premium plants to your cart in just a few clicks.

  • Place Your Order

    Select sizes, save your info for checkout, and sit back and relax—our team will handle everything from there.

  • Delivered by Plant Pros

    Your plants arrive healthy and stress-free, delivered by our trained team using our own trucks and vans.

Ordering & Account Management

Can I add items to my order after placing it?

Please let us know promptly if you’d like to add items, and we can often accommodate changes. In some cases additional items might have to come on a separate delivery.

Can I pick up my order instead of having it delivered?

Our nurseries are not open to the public, and we normally don't offer pickup options. However, if delivery is not available in your area please call us 888-444-1126

How do I check my order status?

If you haven't received an update on your order, please contact us via email or call 888-444-1126 (Press #1) and an associate will be happy to assist you.

Why create an account with Plants Express?

  • Order tracking: Monitor the status of your plant deliveries
  • Quick checkout: Save your delivery information for faster purchases
  • Order history: Easily reorder your favorite plants
  • Create wishlists: Save plants you love for future purchases
  • Project planning: Build collections of favorite plants for large landscaping projects
  • Special offers: Get access to member-only discounts and early sale notifications

Plant care reminders: Receive customized care tips for your purchased plants

Having trouble accessing your account?

We've made managing your Plants Express account simple and secure. If you're experiencing login difficulties, here's how to quickly regain access:

Step 1: Verify your email address

  • Ensure you're using the exact email address used during registration
  • Check for typos or auto-fill errors in the email field
  • Remember that email addresses are case-sensitive in some browsers

Step 2: Reset your password if needed

  • Click the "Forgot Password" link on the login page
  • Enter your registered email address
  • Check your inbox for password reset instructions
  • Select a strong, new password you'll remember

Step 3: Still need assistance? Our dedicated customer support team is ready to help you resolve any persistent login issues through live chat, email, or phone support.

Pro tip: Once you're logged in, save your login details securely in your browser or password manager to ensure seamless access to your account for future plant shopping!

Can you help me select plants for my garden?

Absolutely! Our plant experts are ready to assist. Email your plant list to sales@plantsexpress.com or call 888-444-1126, and we'll help you build the perfect cart with appropriate recommendations.

Delivery, Plants & Product Info

Where do you deliver?

Not sure if we deliver to your location? Enter your zip code in the delivery box on the top menu bar and find out if we deliver to your area.

What is the cost for delivery?

FREE DELIVERY on orders over $399! Trees and shrubs are often large and bulky, and are expensive to deliver properly.

For orders under $399, we have a flat-rate delivery fee of $60.

If you are in California but out of our delivery area, please call 888-444-1126 or email sales@plantsexpress.com us about our special delivery options.

How soon will my order arrive?

Your plants are typically delivered within 5 business days of ordering. If you prefer to schedule a specific delivery date please contact us 888-444-1126 or email sales@plantsexpress.com

How will you deliver my plants?

Unlike many online plant retailers, we personally deliver on our own fleet of vans and trucks. 

This means:

  • Your plants are never handled by shipping companies, inexperienced in handling live goods. Our delivery specialists are experts in handling and transporting trees and shrubs.
  • We maintain complete quality control throughout the entire process
  • Your plants arrive with minimal stress from transportation

Are there special considerations for large trees (25 gallon or 24" box)?

Large trees in 24" boxes and 25-gallon containers are quite heavy (over 150 lbs) and require special handling:

  • They arrive in an enclosed box truck with a liftgate
  • Trees will be offloaded as close to the delivery truck as safely possible (typically in your driveway)
  • Please be prepared with a dolly and additional help to move these trees to their final planting locations

Can you help me select plants for my garden?

Yes! Email your plant list to sales@plantsexpress.com or call 888-444-1126 for recommendations.

Do you sell citrus trees?

Yes, though California regulations restrict delivery to certain areas. Contact us for availability.

Can I request plants not listed on your website?

Yes! Contact us about sourcing specific plants not found on our site.

Pricing, Returns & Support

Do you offer discounts for wholesale accounts?

Yes, please call our team to discuss.

Why isn't my coupon code working at checkout?

If you're experiencing difficulties with a coupon code, there could be several reasons:

  • Expiration: Some codes have specific time limits
  • Usage limits: Certain promotions can only be used once per customer
  • Minimum purchase: Some discounts require meeting a minimum order value.

For immediate assistance with your coupon code, please contact our customer service team with the code you're attempting to use.

My plants arrived damaged. What should I do?

If you notice damage upon delivery:

  1. Alert our delivery driver immediately when possible
  2. Contact us within 24 hours of delivery if you notice damage after the driver leaves
  3. Send clear photos of the damage to help us assess the situation

Important note: Minor imperfections such as a few missing leaves are part of a plant's natural life cycle and are not considered damage. All items must remain in their original containers and in the same condition as received for our team to properly evaluate any concerns.

I received the wrong item. What should I do?

Unlike many online plant retailers, we personally deliver on our own fleet of vans and trucks. 

This means:

  • Your plants are never handled by shipping companies, inexperienced in handling live goods. Our delivery specialists are experts in handling and transporting trees and shrubs.
  • We maintain complete quality control throughout the entire process
  • Your plants arrive with minimal stress from transportation

What is your plant guarantee?

We want your garden to thrive! Every tree and plant leaving our nursery is guaranteed to be of the highest quality and ready to flourish. If you notice any issues with your delivery:

  • Notify us within 24 hours via phone, email, or chat
  • Plants and trees are perishable and cannot be returned without authorization
  • Items removed from original containers or already planted are not eligible for returns
  • Please note that missing leaves or minor naturally occurring changes are not considered damage

Resources

View all